Privacy policy

Who we are

Rubix Cube Studios is based in Kempton Park, Gauteng, South Africa. For privacy questions or requests, email symingtonanimation@gmail.com.

Information handled through this website

• Support and enquiry information: your name, email address, message and any screenshots, device details or account identifiers you choose to submit through email, a website form or the support chat.
• Technical information: services used to deliver the website and its widgets may receive your IP address, browser and device information, page visits and request times.

Please avoid sending passwords, complete payment-card details or unnecessary private information about yourself or your clients.

How information is used

We use support information to respond to enquiries, investigate problems, communicate about your request and handle privacy or account-related questions. Technical information supports delivery, operation and security of the website and support services.

Third-party services, chat and cookies

Our support and partnership pages use Elfsight’s contact form, and our support page also uses its AI chatbot. If you use these widgets, the information you submit is processed to provide the service and deliver your enquiry to us. Elfsight says contact-form submissions are stored on its systems and form widgets may use Google reCAPTCHA Enterprise to prevent spam. Elfsight also describes a visitor cookie called elfsight_viewed_recently; reCAPTCHA may set the _GRECAPTCHA cookie.

See Elfsight’s privacy policy for more information. You can manage cookies in your browser, though blocking them may affect embedded widgets. The homepage also loads fonts from Google Fonts and a Skillz logo from Skillz; those providers receive technical connection information when your browser requests those resources. Email and website hosting providers process information needed to deliver their services.

Sharing and international processing

Information submitted through a service is processed by that service provider. Support information may be shared where needed to investigate your request, meet a legal obligation or protect against misuse. Providers may process information outside South Africa; their policies explain their processing arrangements and safeguards.

Retention and security

Support correspondence may remain in our email and chat systems after a request is resolved. Retention depends on the support purpose, provider settings and applicable legal requirements. Contact us to ask about a particular record or request its deletion.

No internet transmission or storage system is completely secure. Share only the information necessary for your enquiry.

Your choices and requests

You may contact us to request access to, correction of or deletion of personal information we hold about you, or to raise an objection or privacy concern. Requests are subject to applicable law, and we may need to verify your identity. Please identify the service and information concerned without sending a password.

For a Skillz account, contact Skillz support directly. We cannot delete a Skillz account on your behalf.

Apps and external websites

This policy covers this website and our support communications. It does not describe all data processing within Worth It, Mom’s List, Sudoku Legends or third-party platforms. Refer to the relevant app’s privacy notice and store disclosures for its specific practices.

Links to app stores, Skillz, Mom’s List, social networks and our merchandise shop lead to services with their own privacy policies. Purchases on those services are handled by their respective providers.

Changes and contact

We may update this policy as the website or support services change. The date above identifies the latest revision.

Questions? Email us about privacy or visit our support page.